Shipping and Returns

Shipping

We ship carefully throughout Italy and internationally, using secure packaging and protective materials — especially for delicate and fragile items.

Shipping Times

Orders are usually processed within 2 business days.
Delivery times may vary depending on the destination:
Italy: 2–5 business days
Europe: 5–8 business days
Outside the EU: 8–15 business days

Carriers

We use Poste Italiane, SDA, UPS, or other trusted couriers, selected based on the type of item and the destination.

Tracking

We always provide a tracking number so you can follow your shipment.

🔖 Note


Any customs duties, taxes, or additional charges for international shipments are not included in the sale price and are the responsibility of the buyer.

For particularly fragile items requiring specialized packaging, the shipping cost may be slightly higher.

Returns

If for any reason you are not satisfied with your purchase, we accept returns within 14 days of delivery, as required by current regulations.
The item must be returned in the same condition in which it was received.
Return shipping costs are the buyer’s responsibility, unless we made an error.
To initiate a return request, please email us at: info@memoriaeantiquae.com
We’re always happy to answer questions before you buy — don’t hesitate to contact us!